Citizen Stainless Steel Mens Automatic Gents Analog Watch - Tsuyosa Collection - Nj0150

Welcome to Luxhor Store. Here's everything you need to know about the shipping and delivery process:

Shipping Process
All orders from Oros are shipped using an express delivery service that covers all governorates in Egypt.

Order Confirmation
After placing your order, you will receive an email confirmation with your order number and status updates. To ensure you receive these details, please enter your email address when placing your order.

Shipping Fees
Shipping fees are calculated based on your location and order details, including the number of products, vendor variations, and shipment weight. Costs may vary depending on the product within the same order.

Inspection and Returns
Please note that inspection of your order upon receipt is not permitted. If you encounter any problems and would like to return or exchange your order, please follow our Returns Policy for assistance.

Returns Policy
You may return or exchange items within 14 days of receipt. Please note that shipping and return fees apply unless the product is defective.

Defective or Incorrect Products
If you received an incorrect or defective product, please contact us within 48 hours of receipt so we can resolve the issue promptly.

Return Costs
Shipping, return, or exchange costs are the customer's responsibility and are non-refundable.

Delivery Times
Cairo and Giza: 1 to 3 business days.
Other Governorates: 3 to 5 business days.
Order Cancellation
You may cancel your order at any time via customer service. We appreciate your feedback on the reason for cancellation to help us improve our service. For prepaid orders, refunds will be credited to the original payment method within 3 to 14 business days.

Contact Us
Customer Service Phone: 01552732680 (Saturday to Thursday, 10 AM to 6 PM)

Social Media: Facebook, Instagram, or Chat on our Website (Daily, 10 AM to 12 AM)

Email: info@luxhorwatches.com

Thank you for choosing Luxhor

Use of Information
Credit/debit card details or personally identifiable information will not be stored, sold, shared, rented, or leased to any third parties.

Website policies and terms of use may change periodically. Therefore, customers are encouraged to visit these sections regularly to stay informed of any updates. Changes will take effect on the day they are posted.

Some of the advertisements you see on the website are selected and provided by third parties, such as ad networks. These parties may collect information about you and your online activities using technologies like cookies. We do not have access to the information these parties may collect.

Communication With You
Facilitate use of the website.
Provide our services.
Audit and research to improve our services.
Ensure technical performance of our network.
Protect our rights and those of our users.
Develop new services.
No-Spam Policy
We have a strict policy prohibiting the use of collected data to send spam messages. We will not sell any contact information to third parties.

Personal Information Options
When subscribing to a service that requires registration, we ask you to provide personal information. If we use this information in a different way, we will seek your permission in advance. You can set your browser to refuse cookies, but some of our features may not function properly.

Information Sharing
We only share personal information in the following cases:

We have your permission.
Sharing with subsidiaries or trusted parties to process the information.
When we believe access or use is required to comply with laws or to protect our rights.
We may share aggregated, non-personal information with third parties.

Information Security
We take appropriate security measures to protect data from unauthorized access. We restrict access to personal information to our employees and contractors who need to know it.

Credit/debit card details or personally identifiable information will not be stored, sold, or shared with any third parties.

Access and Update of Personal Information
We make efforts to access and correct your personal information if it is inaccurate.

Changes to the Privacy Policy
Please note that the privacy policy may change from time to time.
Thank you for choosing Luxhor